All Things Beauty Salon Policies...
Welcome to All Things Beauty. On this page you will find information relating to our terms and conditions, including:
- Payment methods
- Cancellation Policy
- Gift Vouchers
If you have any questions that are not answered here, please feel free to e-mail me [email protected]
At All Things Beauty we strive to exceed your expectations. On occasions you may need to change your appointment time or day and will always respect this. To avoid any inconvenience, we kindly ask that you give a minimum of 24 hours notice so that another client has the opportunity to make an appointment.Appointment Booking Fee
When making an appointment with a duration of one hour or greater we will ask you for a $50.00 Booking Fee which will be processed from your credit card over the phone or via bank transfer. You may also choose to drop into the Salon to pay the deposit in person. This deposit is then applied to your final bill at the completion of your treatment. If you do not arrive for your appointment this amount will be forfeited.Appointment Confirmation
Your appointment will be confirmed via a text message sent to your nominated mobile phone 48 hours prior to your appointment. We ask that you simply respond to this confirmation text if for any reason you are unable to attend, please reply to the number provided in the confirmation text message.Running Late
Everyone runs late from time to time. On any such occasion we will do everything possible to complete your treatment in the remaining time. Out of respect to clients following your appointment and our desire to run on time for all appointments, we may not be able to guarantee your full treatment time.No Show
Should the unfortunate occasion occur that you do not arrive for your appointment and have not given the requested notice time of 24 hours, one of the following may be implemented:
a) You will be requested to pay a booking fee when next booking an appointment
b) A treatment will be forfeited if your appointment included a pre-purchased treatment from a package or gift voucher
Gift vouchers for redemption at any All Things Beauty location may be purchased in salon, over the phone or via email. All Things Beauty gift vouchers come in an envelope may be posted directly to a third party recipient as a gift if that is your intention. Gift Vouchers are valid for a 6 month period from the date of purchase, are non refundable or redeemable for cash.